Warranty Policy

We do NOT cover:

• Consequences of trading account with third parties
• Suspensions
• Account Closures
• Exploiting in-game
• Usage of illegal softwares and account sharing
  
  

Our Warranty is paid out with a store credit that can be used to purchase products on our website:

• If you report the account recovery within the first two months from the purchase date, you will receive 100% of the total summary as store credit.
  
  
• If you report the account recovery within the first six months from the purchase date. you will receive 50% of the total summary as store credit.
  
  
• If you report the account recovery within the first twelve months from the purchase date, you will receive 25% of the total summary as store credit.
  
  

Terms and Conditions:

• Our warrany does NOT transfer to third parties. This means that we do NOT allow customers to trade with third party users after purchase.
  
  
• Our warranty will NOT be valid if the accounts condition has been changed after the purchase.
  
  This includes:
  - Modifying mail adress
  - Character transfers to different accounts
  - Name changes
  - Country changes
  - Suspensions
  - Account locks and closures
  
  
• Faking account recovery is NOT allowed.
  
  
• Account/Character progressions does not effect compensation amount.